Privacy & Data

QQEE Privacy Policy

Your personal data belongs to you. This page explains exactly what QQEE collects, why we collect it, how we use it and what rights you have over your own information. We keep it plain and straightforward — no legal jargon for the sake of it.

Last updated: 1 January 2025

How QQEE Protects Your Privacy

Six things you should know about how QQEE handles your data before you read the full policy below.

Minimal Data Collection

QQEE only collects the data that is genuinely needed to operate your account, process payments and keep the platform secure. We do not collect data for the sake of it, and we do not build advertising profiles on our players.

No Third-Party Ad Sharing

QQEE does not sell, rent or share your personal data with advertisers or marketing companies. Your information stays within QQEE and the essential service providers needed to run the platform — nothing more.

Encrypted Storage

All personal data stored by QQEE is encrypted at rest and in transit. Payment details are handled exclusively through the bKash, Nagad and Rocket APIs — QQEE never stores your mobile banking PIN or full account credentials.

Your Rights Are Real

You can request a copy of your data, ask for corrections, request deletion and withdraw consent at any time. These are not just words on a page — QQEE support will action any data request within 30 days of receipt.

Transparent Cookie Use

QQEE uses cookies strictly for session management, security and basic analytics. We do not use third-party tracking cookies. You can manage cookie preferences from your browser settings at any time.

Clear Retention Limits

QQEE does not hold your data indefinitely. Retention periods are defined for each data category and are outlined in this policy. Once the retention period expires, data is securely deleted or anonymised.


1 Overview

QQEE ("we", "us", "our") operates the online gaming and betting platform available at qqee.asia. This Privacy Policy explains how QQEE collects, uses, stores and protects the personal data of players and visitors who use the platform. It also explains the rights you have over your own data and how to exercise them.

This policy applies to all users of qqee.asia, including those who access the platform via a web browser, the QQEE mobile app or any other method. By registering an account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy.

Plain language commitment: QQEE is committed to writing this policy in plain, readable English. If anything is unclear, contact us at [email protected] and we will explain it directly.

2 Data We Collect

QQEE collects only the data that is necessary to provide the service, verify your identity, process transactions and keep the platform secure. The categories of personal data we collect are set out in the table below.

Category Examples Why We Need It
Identity Data Full name, date of birth, national ID number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication, OTP verification, support
Financial Data bKash/Nagad/Rocket account number, transaction IDs Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security, fraud prevention, platform optimisation
Usage Data Pages visited, games played, session duration, bet history Platform improvement, responsible gaming monitoring
Verification Documents NID scan, selfie photo (when requested) KYC compliance and fraud prevention

QQEE does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly required for identity verification purposes.

3 How We Collect It

QQEE collects your personal data through the following channels:

  • Direct input: Information you provide when registering, completing your profile, making a deposit or contacting support.
  • Automated collection: Technical and usage data collected automatically when you use the platform, including via cookies and server logs.
  • Payment providers: Transaction confirmation data received from bKash, Nagad and Rocket when you make a deposit or withdrawal.
  • Identity verification providers: Verification results from third-party KYC services when you submit identity documents.
  • Fraud prevention services: Risk signals from fraud detection partners used to protect the platform and its players.
Note: QQEE never purchases personal data from data brokers or third-party marketing lists. Every piece of data we hold about you comes from your direct interaction with the platform or from the service providers listed above.

4 How We Use Your Data

QQEE uses your personal data for the following purposes:

  • Creating and managing your QQEE account.
  • Verifying your identity and age in compliance with our obligations.
  • Processing deposits, withdrawals and refunds.
  • Detecting and preventing fraud, money laundering and other illegal activity.
  • Monitoring gameplay patterns to support responsible gaming obligations.
  • Sending account-related communications such as transaction confirmations, security alerts and support responses.
  • Improving the platform based on aggregated, anonymised usage data.
  • Complying with legal and regulatory requirements.

QQEE does not use your personal data for targeted advertising, profiling for commercial purposes or any purpose not listed above. If we ever intend to use your data for a new purpose, we will update this policy and notify you before doing so.

Promotional communications: If you have opted in to receive promotional emails or SMS messages from QQEE, you can withdraw that consent at any time by contacting support or updating your account notification preferences.

6 Data Sharing

QQEE does not sell your personal data. We share data only in the following limited circumstances:

  • Payment processors: bKash, Nagad and Rocket receive the minimum data necessary to process your transactions.
  • Identity verification providers: When you submit KYC documents, they are processed by a third-party verification service operating under strict data processing agreements with QQEE.
  • Fraud prevention partners: Anonymised risk signals may be shared with fraud detection services to protect the platform.
  • Legal authorities: QQEE will disclose personal data to law enforcement or regulatory bodies when required to do so by law, court order or regulatory direction.
  • Business transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
No advertising networks: QQEE does not share your data with advertising networks, social media platforms or any third party for marketing or profiling purposes.

7 Data Retention

QQEE retains your personal data for as long as your account is active and for a defined period after account closure, as required by law and our internal policies. The standard retention periods are:

Data Category Retention Period
Account and identity data 5 years after account closure
Transaction records 7 years after the transaction date
KYC documents 5 years after account closure
Technical and usage logs 12 months from collection
Support communications 3 years from the date of the interaction

After the applicable retention period, data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.

8 Security

QQEE takes the security of your personal data seriously. The technical and organisational measures we have in place include:

  • TLS encryption for all data transmitted between your device and qqee.asia.
  • AES-256 encryption for personal data stored in our databases.
  • Two-factor authentication available for all player accounts.
  • Regular security audits and penetration testing of the platform.
  • Strict access controls — only authorised QQEE staff with a legitimate need can access personal data.
  • Automated monitoring for suspicious login attempts and unusual account activity.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your QQEE account has been compromised, contact support immediately at [email protected] and change your password without delay.

Data breach notification: In the unlikely event of a data breach that poses a risk to your rights, QQEE will notify affected players as soon as reasonably practicable and take immediate steps to contain the breach.

9 Cookies

QQEE uses cookies and similar technologies to keep the platform functioning correctly and to understand how players use it. The cookies we use fall into the following categories:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Analytics cookies: Used to collect anonymised data about how players navigate the platform. This helps QQEE identify areas for improvement. No personally identifiable information is included in analytics data.
  • Preference cookies: Store your platform preferences such as language and display settings so you do not have to re-enter them each visit.

QQEE does not use advertising cookies or allow third-party advertising networks to place cookies on qqee.asia. You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect the functionality of the platform.

10 Your Rights

You have the following rights over your personal data held by QQEE. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of all personal data QQEE holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where there is no legal obligation to retain it.

Right to Object

Object to processing based on legitimate interests at any time.

Right to Restriction

Ask us to restrict processing while a dispute or request is being resolved.

Right to Portability

Receive your data in a structured, machine-readable format.

11 Minors

QQEE is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If QQEE becomes aware that a minor has registered an account, the account will be closed immediately, all deposits will be returned and any data collected will be deleted.

If you believe a minor has registered on QQEE, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Parents and guardians: If you share a device with a minor, please ensure that your QQEE account is protected with a strong password and that the minor does not have access to your login credentials.

12 Policy Changes

QQEE may update this Privacy Policy from time to time to reflect changes in the law, our data practices or the services we offer. When material changes are made, we will notify registered players via email or an in-platform notification before the changes take effect.

The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically. Continued use of the platform after any update constitutes acceptance of the revised policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, please get in touch with the QQEE privacy team:

  • Email: [email protected]
  • Live Chat: Available 24/7 from your QQEE account dashboard.
  • FAQ: Visit the FAQ page for answers to common questions.

For questions about our Terms and Conditions, visit the Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page.


Responsible Gaming Reminder

Gambling should always be a form of entertainment. QQEE provides deposit limits, session reminders and self-exclusion tools to help you stay in control. Visit our Responsible Gaming page for more information. QQEE is strictly for players aged 18 and above.


Your Data Is Safe — Join QQEE Today

QQEE protects your privacy from day one. Create your free account in under two minutes, deposit with bKash, Nagad or Rocket and start playing with confidence. By registering, you confirm that you have read and agreed to this Privacy Policy.